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› Do you need an appointment? › Ordering repeat prescriptions › Online patient services Patient Survey Results
Do you need an appointment? Please check our 'self help' guide first for advice on where to go to seek medical advice when you are feeling unwell to see if there is a better alternative.

Repeat prescriptions can take up to 48 hours (2 working days). All requests MUST be made in writing. Alternatively you can register to order your repeat prescriptions using our online system.

Our web module Systm Online allows patients to book and cancel appointments and order repeat prescriptions online. Log in now or find out more about our online sevices.

The results of our recently conducted patient survey are now available to view . In consultation with the local patient group we have also produced a report and action plan.

Use online services at Riverside Surgery Appointments at Riverside GP Practice Riverside, Horsham - Surgery Hours Contact Details Registering as a patient with Riverside Surgery First Aid Advice Gp Timetable, Riverside Surgery
Log into online services Book/cancel appointment View surgery hours See contact details Register/change details Get first aid advice View our GP timetable

 

Patient Survey Results and Action Plan 2013-2014

Patient Survey ResultsThe results of our 2013-2014 Patient Survey are now available to view and download. We had 30 completed responses submitted. Whilst we would have liked more submissions, the survey results have been vey helpful in formulating an action plan with our Patient Reference Group (PRG) to improve our provision of healthcare services to our patients. The survey results, PRG Report and Action Plan for 2013-2014 can be found by clicking here:

 

 

Data Sharing with the Health and Social Care Information Centre

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.  This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.  This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.  You have a choice.  If you are happy for your information to be used in this way you do not have to do anything.  If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.

More information can be found here http://www.nhs.uk/caredata If you wish to opt out click here to download the opt out form

Summary Care Records (SCR)

The NHS is improving the way your health information is stored & managed through the introduction of the Summary Care Record (a secure electronic record). It will hold limited essential information derived initially from your GP records, including medication, adverse reactions & allergies and significant medical history.

The benefits are improved information flow between patient & staff, and better treatment in emergencies & out-of-hours.

For more information please go to www.nhscarerecords.nhs.uk or call 08453 700 750. You can opt out of having a SCR by going into the website & completing the form found on 'Your Summary Care Record options'.


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